Shipping & Returns

If your product is defected, you can return the product and get a full refund or exchange the product for another one.  You can return a product for up to 30 days from the date you purchased it.  Any product you return must be in the same condition you received it and in the original packaging.  A 15% restocking fee will be assessed on all returns and cancellations. Please note that any questions or changes should be called in - once an order is placed online, it automatically enters our supply chain and the handling process begins - after this occurs changes or cancellations may incur the cancellation fee.  If you return an order without pre-authorization, your return may be subject to refusal or subject to redirect fee if returned to the incorrect address.  Cancellations must be received before your order is processed.